Illustrative case study of a tutoring center
A real example of how a tutoring center in Morocco improved daily operations, payment tracking, and communication by moving from spreadsheets to structured management software.
Dar Al-Ilm Tutoring Center
Morocco
Background
Dar Al-Ilm operates 8 classes with more than 60 students and 5 teachers. They provide Arabic, English, math, and science courses for middle and high school students. As the center grew, manual management through spreadsheets and messaging apps became harder to maintain.
Operational challenges:
- •Payment records were managed in Excel. Updates were manual, and it was difficult to quickly identify unpaid or partially paid students.
- •Teachers could not independently access their schedules or student lists without contacting the manager.
- •Announcements about class changes and schedule updates were shared through WhatsApp, leading to missed information.
- •The manager spent several hours each week updating spreadsheets and organizing payment follow-ups.
How CenterPlus was implemented:
- ✓Centralized dashboard to view classes, enrolled students, and payment status in one place.
- ✓Role-based access so teachers see only their classes and students, while students access only their own schedules and payment information.
- ✓Weekly timetables published on the platform for easy access by teachers and students.
- ✓Announcements shared directly through the platform to centralize communication.
- ✓Structured payment tracking with clear status (paid, partial, unpaid).
Operational improvements observed:
- →Reduced time spent on manual payment tracking and spreadsheet updates.
- →Teachers accessed schedules and student lists independently without relying on the manager.
- →Payment follow-ups became more organized and easier to monitor.
- →Class announcements were centralized instead of being scattered across messaging apps.
- →The manager focused more on academic coordination and center development instead of administrative tasks.
Learn more about how CenterPlus supports tutoring centers: